This year they (LV=) have loaded my renewal premium by £110 (and I suspect that may continue for several years). This is solely due to the claim as I have verified by getting quotes from a website both declaring and not declaring a claim.
I have asked of LV's regular complaints channel, their General Manager and their Chief Exec, how they can justify this. None have attempted to answer that question, just saying the policy has been reviewed, taking the claim into account, take it or leave it.
Over the years I have paid about £700 to this company for accidental damage cover, yet as soon as I claim a small amount they immediately grab it back and more.
The moral of this story is either:
- don’t buy accidental damage cover as it will always cost you more than you are ever likely to claim, or
- if you do make a claim, make sure you grossly inflate it, because if you don’t rip them off they sure as hell will rip you off.
Rant over. If anyone has any suggestions as to how I might get justice I’d love to hear them (the financial agony aunts are not interested and the Ombudsman says it’s nothing to do with him). Otherwise it just helps to get it off my chest.