Posted 15 July 2012 - 02:40 PM
Hello there. We have heard noises coming from our loft for over a week now. Initially it started with some loud noises in the middle of the night lasting for half an hour. Now we can hear the noises during the day although they are not so loud now, more scratchy than anything else. We called a local pest control man who has set various traps but still can't identify the pest and still can't catch it/them. We are going on holiday on Thursday and I'm worried that they will move into the house while we're away, or gnaw through cable and cause a fire. I don't know whether to try another firm or stick with this company. He says he will get them in the end but I'm just wondering if I should put my trust in him. Has anyone else had similar experiences? Does anyone have any advice on the best way to get rid of them? Can anyone recommend a good firm? Also, if there are any pest control contractors out there, can you tell me if you charge the customer for the one job or do you charge for the number of times you come round the house to check the traps and re-set the bait? And do you charge if you don't get results?